1. Accepted Payment Methods
FXReturn accepts the following payment methods for subscription purchases:
Cryptocurrency via NOWPayments (Recommended)
- Supports 300+ cryptocurrencies including USDT (TRC20, ERC20, BEP20), Bitcoin, Ethereum, and more
- Secure payment processing via NOWPayments - our trusted payment partner
- Automatic payment verification - no manual verification required
- Instant subscription activation upon successful payment
- Unique payment address generated for each transaction (enhanced privacy)
- Network fees are the responsibility of the sender
How it works: After checkout, you'll be redirected to NOWPayments secure payment page where you can choose your preferred cryptocurrency and complete the payment. Your subscription will be activated automatically once payment is confirmed on the blockchain.
Credit/Debit Card (Coming Soon)
- Powered by Stripe (secure payment processing)
- Visa, Mastercard, American Express
- Instant processing
- 3D Secure authentication supported
2. Pricing and Currency
- All prices are displayed and charged in USD (US Dollars)
- USDT TRC20 payments are accepted at a 1:1 USDT to USD rate
- You must send the exact amount shown during checkout
- Prices are subject to change with 30 days notice to existing subscribers
- Any applicable taxes are the responsibility of the customer
- Duration discounts are applied automatically for longer subscription periods (6-month, yearly). Current discount rates are displayed on the subscription page.
3. Subscription Plans
FXReturn offers three subscription tiers:
Free Plan
10% commission rebate, up to 3 trading accounts, weekly payouts, email support
Pro Plan
35% commission rebate, unlimited accounts, priority payouts, live chat support, advanced analytics
Premium Plan
50% commission rebate, same-day payouts, 24/7 priority support, full analytics, early access to features
4. Payment Processing
Cryptocurrency Payments via NOWPayments
- After initiating payment, you'll be redirected to NOWPayments secure checkout
- Choose your preferred cryptocurrency from 300+ supported options
- A unique payment address is generated for your transaction
- Send the displayed amount to the provided wallet address
- Payment is verified automatically on the blockchain
- Your subscription is activated instantly upon payment confirmation
- You'll receive email and in-app notifications about payment status
Payment Statuses
- Waiting: Payment created, awaiting your transfer
- Confirming: Payment detected, waiting for blockchain confirmations
- Confirmed: Payment confirmed on blockchain
- Finished: Payment complete, subscription activated
- Partially Paid: Insufficient amount received - contact support
- Expired: Payment not received within time limit (typically 24 hours)
Failed or Invalid Payments
- If payment is not received within the time limit, the request expires
- Payments sent to wrong addresses cannot be recovered - always use provided address
- Incorrect amounts may result in "Partially Paid" status - contact support
- Contact support immediately if you encounter any issues
5. Legal Disclaimers
Important Legal Notices
- Finality of Payments: All payments are final and non-reversible once processed on the blockchain.
- Right to Reject: FXReturn reserves the right to reject, delay, or cancel any transaction that appears suspicious, fraudulent, or violates our Terms of Service.
- User Responsibility: Users are solely responsible for ensuring correct wallet addresses and network selection (TRC20). We are not liable for funds sent to incorrect addresses or wrong networks.
- No Liability: FXReturn is not liable for any losses resulting from user errors, including but not limited to: wrong wallet address, wrong network, incorrect amount, or failure to submit transaction hash.
- Verification Time: Payment verification may take up to 24 business hours. FXReturn is not responsible for delays in verification.
- Network Confirmations: Cryptocurrency transactions are subject to blockchain network confirmation times. We require a minimum of 20 network confirmations before processing.
- Exchange Rate: USDT is accepted at a 1:1 rate with USD. Any exchange rate fluctuations before you send the payment are your responsibility.
- Regulatory Compliance: FXReturn may request additional verification documents to comply with applicable regulations. Failure to provide requested documents may result in transaction cancellation.
6. Refund Policy
14-Day Money-Back Guarantee
All paid subscription plans come with a 14-day money-back guarantee from the date of subscription activation.
Eligibility
- Refund requests must be made within 14 days of subscription activation
- First-time subscribers only (one refund per customer, lifetime)
- Account must be in good standing (no violations of Terms of Service)
- Original payment must have been successfully verified
How to Request a Refund
- Contact our support team at [email protected]
- Include your account email and reason for refund request
- Provide your USDT TRC20 wallet address for receiving the refund
- Refund requests are reviewed within 5-7 business days
Refund Methods
- USDT TRC20: Refunds are sent to the wallet address you provide. Network fees for the refund transaction (approximately 1 USDT) will be deducted from the refund amount.
- Card payments: Refunds are processed to the original payment method within 5-10 business days (when card payments become available).
Non-Refundable Situations
- Requests made after the 14-day guarantee period
- Accounts terminated for Terms of Service violations
- Cases of suspected fraud, abuse, or chargebacks
- Partial refunds are not available
- Second or subsequent subscriptions (one refund per customer)
- Promotional or discounted subscriptions at FXReturn's discretion
7. Cancellations
- You can cancel your subscription at any time through your account dashboard
- Cancellation takes effect at the end of your current billing period
- You will retain access to your subscription features until the expiration date
- Currently, subscriptions do not auto-renew - you must manually renew
- Downgrading to Free tier is not available mid-subscription
- No prorated refunds for unused subscription time (except under 14-day guarantee)
8. Contact
For payment-related questions or issues, please contact our support team:
- Email: [email protected]
- Support tickets via dashboard (for registered users)
- Response time: Within 24-48 hours on business days
Note: For urgent payment issues (e.g., sent to wrong address), please include "URGENT" in your email subject line. While we cannot recover funds sent to wrong addresses, we can help you understand your options.
Last updated: January 2026. FXReturn reserves the right to modify these payment terms at any time. Changes will be posted on this page with an updated revision date.